Storage Accord (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, request a quotation, use our removal or storage services, or otherwise interact with our business.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy legislation.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Storage Accord is a provider of removal, storage, transportation, and related services.
For the purposes of applicable data protection laws, Storage Accord is the Data Controller responsible for the personal information collected through our website and business operations.
We may collect and process the following categories of personal information:
This may include:
When you visit our website, we may automatically collect:
Where consent has been provided, we may collect information relating to your marketing preferences and communication choices.
We use personal information for the following purposes:
We process personal information under one or more of the following lawful bases:
Where processing is necessary to provide our services or fulfil contractual obligations.
Where processing is necessary to comply with legal or regulatory requirements.
Where processing is necessary for the legitimate interests of Storage Accord, provided those interests do not override your rights and freedoms.
Where consent is required by law, including certain marketing communications and non-essential cookies.
We may share personal information with:
We do not sell, rent, or trade personal information to third parties for marketing purposes.
We take appropriate technical and organisational measures to protect personal information against:
While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to:
Retention periods may vary depending on the nature of the information and applicable legal requirements.
Where you have provided consent, we may send information regarding our services, promotions, and updates.
You may withdraw your consent or unsubscribe from marketing communications at any time by:
Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.
Our website uses cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.
For further information, please refer to our Cookie Policy.
Under UK data protection legislation, you may have the following rights:
You may request a copy of the personal information we hold about you.
You may request correction of inaccurate or incomplete information.
You may request deletion of your personal information in certain circumstances.
You may request that we limit how your personal information is processed.
You may request transfer of your personal information to another organisation where applicable.
You may object to certain forms of processing, including direct marketing.
You have rights relating to automated decision-making and profiling where applicable.
To exercise any of these rights, please contact us using the details provided on our website.
Our website may contain links to third-party websites. Storage Accord is not responsible for the privacy practices, content, or security of external websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children.
If we become aware that personal information relating to a child has been collected without appropriate consent, we will take steps to delete it.
Where personal information is transferred outside the United Kingdom, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
Storage Accord reserves the right to update this Privacy Policy from time to time to reflect changes in legislation, regulatory requirements, business practices, or technology.
Any changes will be published on this page, and the updated version will take effect immediately upon publication.
If you have any questions regarding this Privacy Policy, your personal information, or your data protection rights, please contact Storage Accord using the contact information provided on our website.
If you are dissatisfied with how Storage Accord processes your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
You may also contact us directly so that we can attempt to resolve your concerns in the first instance.